We understand that these are challenging and unprecedented times. This is why at UVClean Health, we want you to shop with confidence and be 100% satisfied with your orders. We deeply value your trust and business, so if there’s anything wrong with the product you received, we will ensure that returns are easy and hassle-free for you.
We accept all product returns within 30 days in original condition, in exchange for another store product or a full refund. If there are manufacturer defects, we will cover return shipping. Refund for other reasons such as mishandling / credit card fraud / mail theft will not be honored.
Once we receive the return products back, we will credit the original account back in full in 3-5 business days. The credit card processing company may need an additional 3-5 business days to credit your card back.
Customers will be responsible for paying return shipping costs.
For returns, please contact us at: [email protected]
We stand by our 100% satisfaction guarantee so if you're not happy for whatever reason, send it back for a full refund. It's simple as that!